Frequently
Asked Questions
1.
How are these fares different than buying a
ticket from the airline directly?
These tickets are for the most part very similar
to tickets you would buy directly from the airlines.
You can request special meals, get advanced
seat assignments and almost always accrue frequent
flyer mileage. An advantage is that these
tickets are often refundable (with a cancel
penalty).
2. How can I pay for my ticket?
All rates quoted can be paid with a Credit Card
/ Debit Card. You can also pay the amount in
our office or pay in our account.
3. How and when will I receive
my ticket?
Your request will be processed within 1 business
day. Your ticket will be shipped to with
5 Days via FedEx or similar service if it is
a Paper Ticket. Most tickets however are
Electronic or "E" tickets. In
these cases an Email confirmation will be sent
which you simply will print for check in.
4. What if I need to cancel
or change my ticket?
If you need to cancel or change your ticket
prior to departure please contact us immediately
by phone. In certain cases the tickets
are refundable minus a cancel fee. If
the ticket is refundable, the terms will be
disclosed to you on the page where you
enter your credit card information. If
you need to make a change before. We will
need to get the ticket back before your departure
date and make the change as needed. If
changes are permitted there will be a fee assessed
by the airline. If you need to make a
change after departure and this is permitted,
you need to bring your ticket to the airline
office or airport at your destination and they
will make the change for you. There is
a change fee involved as well (usually $250)
and the same booking class will have to be available
to make this change. All of the above
changes are similar to what the airlines will
charge if you bought a ticket from the directly.
However typically the airlines will not permit
you to have your ticket refunded - which in
certain cases we do offer (with the applicable
penalty).
5.
Can I use someone else's credit card to pay
for a ticket?
Yes, but in that case you will have to send
a card authorization form to our company signed
by the card holder.
6.
Why does a price show however when I go to book
it tells me that there is nothing available
for that date?
Our search engine is different from other search
engines. We basically show
you the lowest rates that we have without taking
availability into account. The next step
is then to see if space is available for that
specific fare. This way you know what
the lowest fare in the market is. If it
is not available you can now change dates to
possibly get this fare or simply select a higher
fare. -- How many times have you
called an airline and asked for a price for
specific dates of travel. When they quote
you a price they do not tell you that if you
leave the day before you may have saved $500.
Wouldn't it be nice to know this beforehand?
We try to do this.
7. How do I contact you?
Please select the contact button at the top
of the page. This will have all the information
you will need to get in touch with us.
We are open Monday-Friday 9am to 6pm.
